Some people generically refer to the group of documents as a QMS, but specifically, it refers to the entire system – the documents just describe it.
A QMS integrates the various internal processes within the organization and intends to provide a process approach for project execution. A process-based QMS enables the organizations to identify, measure, control and improve the various core business processes that will ultimately lead to improved business performance.


A Quality Management System seeks to:

Recognize interested party requirements including Licenses to Trade, guidelines, customer requirements, and, the chosen management system standard(s).

Ensure that all requirements have been met.

Confirm that employees receive applicable training in the quality system requirements.

Determine processes, their interaction, inputs, and outputs.

Produce records or evidence that system requirements have been met.

Measure, monitor, and report the performance of the QMS.

Plan changes to the QMS and take actions to address risks and opportunities as a result of changes.

Perform an internal audit to analyze the QMS and correct nonconformities.

Continually improve the QMS.


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